Balto Agent | Unable to transcribe calls
Incident Report for Balto System Status
Resolved
This incident has been resolved.
Posted May 15, 2023 - 09:36 CDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted May 15, 2023 - 09:25 CDT
Update
We are continuing to work on a fix for this issue.
Posted May 15, 2023 - 09:21 CDT
Identified
The issue has been identified and a fix is being implemented.
Posted May 15, 2023 - 09:09 CDT
Investigating
We are currently investigating this issue
Posted May 15, 2023 - 08:47 CDT
This incident affected: Balto Agent App, Balto Real-time Coaching, and Balto Real-time Quality Assurance.